HND

MANAGEMENT

MICROFINANCE

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This training aims to fill the gap in the number and quality of human resources that credit institutions need to conduct their activities. In addition, it provides companies, regardless of their field of activity, with employees who can enable them to make the most of the opportunities offered by the financial system as it evolves, expands and links up with global finance.

- Generic Skills
- Have a good understanding of the professional and economic environment;
- Master written and oral communication;
- Be skilled in sales and commercial negotiation;
- Demonstrate adaptability and versatility.
- Specific skills
- Build and develop a relationship of trust, personalized with each customer, within the framework of the commercial policy decided by his establishment;
- Develop quantitatively and qualitatively a business, in particular by improving the rate of customer equipment in products and services;
- Open and manage accounts; - Distribute the products and services attached to the accounts;
Promote and use transmission technologies - Promote and use information transmission technologies;
- Distribute bank and non-bank savings and cash management products;
- Promoting insurance products (Bancassurance) ;
- Follow-up and management of customer risks;
- Conducting an economic and financial analysis of the client's situation, evaluating and monitoring risks.

- Microcredit advisor;
- Customer service representative;
- Cashier or teller;
- EMF attorney;
- Microcredit analyst;
- Etc.

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